fbv77 Privacy Policy

fbv77 ("we", "our", or "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. When you use the fbv77 website or services, you are considered to have accepted the terms set out in this privacy policy.

This privacy policy applies to the fbv77.cam website, mobile browser version, and all associated digital services. Our services are intended only for individuals aged 21 and above. If you are below this age limit, please do not use our platform.

fbv77 may collect the following types of personal information to operate its services properly and improve your experience:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Contact address (optional)
• National ID card or passport number (for verification when required)

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking number
• Transaction history (records of deposits and withdrawals)
• Wallet balance information

2.3 Technical Information

• IP address and location (at country level)
• Device type, operating system, and browser
• Site access time and session information
• Click patterns and page navigation data

2.4 Gaming Behaviour Information

• Betting history and amounts
• Game preferences and patterns
• Bonus and promotional offer usage information

fbv77 collects your information through various methods. The main methods are described below:

3.1 Information Provided Directly

When you register an account on fbv77, log in, make a deposit or withdrawal, or contact our support team, you voluntarily provide information. This information is stored securely on our servers.

3.2 Automatic Collection

When you browse our website, certain technical information is collected automatically through cookies, log files, and similar technologies. This information is used to improve site performance and security.

3.3 Information Received from Third Parties

For payment processing (bKash, Nagad, Rocket), fraud prevention, and identity verification, we may receive specific information from trusted third parties. In such cases, only the minimum necessary information is collected.

fbv77 uses your information for the following legitimate purposes. We never use your information for unnecessary or unauthorised purposes:

• Account Management: Creating, activating, and securing your account and confirming your login.
• Transaction Processing: Completing fast and secure deposits and withdrawals via bKash, Nagad, and Rocket.
• Identity Verification: Confirming your age and identity to prevent unauthorised access.
• Customer Support: Providing 24/7 live chat support to resolve your complaints, questions, and assistance requests.
• Fraud and Security: Detecting unusual activity to keep your account and funds safe.
• Responsible Gaming: Monitoring play patterns to identify signs of addiction and providing support when needed.
• Bonuses and Promotions: Ensuring you receive relevant offers, bonuses, and promotional benefits.
• Legal Compliance: Maintaining records necessary to comply with applicable laws and regulations.
• Service Improvement: Analysing your usage patterns to improve site performance and user experience.

fbv77 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Payment Service Providers

We work with bKash, Nagad, and Rocket to process financial transactions. Only the limited information necessary to complete transactions is shared with these partners.

5.2 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe process certain session data to operate their software. This data is used solely for the purpose of running the games.

5.3 Security and Verification Partners

Necessary information may be shared with trusted security partners for fraud prevention and identity verification.

5.4 Legal Obligations

We may be legally required to disclose information in accordance with applicable laws of Bangladesh, court orders, or valid instructions from regulatory authorities.

fbv77 uses cookies and similar technologies to improve your experience on the website and to ensure the site functions properly.

6.1 Types of Cookies

• Essential Cookies: Required for your login session, security verification, and basic site functionality. These cannot be disabled.
• Functional Cookies: Help remember your preferred language, game settings, and other personal preferences.
• Analytics Cookies: Used to analyse site traffic and understand user behaviour. This data is completely anonymous.
• Security Cookies: Used to prevent unauthorised access and fraud.

6.2 Managing Cookies

You can manage cookies through your browser settings. However, disabling essential cookies may limit some features of the site.

Protecting your personal and financial information is one of fbv77's top priorities. We follow industry-standard security practices.

7.1 Technical Security Measures

• SSL Encryption — all data transmissions are encrypted
• Secure cloud server infrastructure
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Firewall and DDoS protection

7.2 Data Retention Period

We retain your information only for as long as it is needed to provide services or to meet legal obligations. Financial transaction records are kept for the period required by applicable law.

7.3 Your Responsibility

Keep your account password confidential and do not share it with anyone. If you notice any suspicious activity, notify our support team immediately.

As a user of fbv77, you have the following rights regarding your personal information:

• Right to Access: You may request our support team to let you know what information we hold about you.
• Right to Correction: You may request the correction of inaccurate or incomplete information.
• Right to Deletion: Where there is no legal obligation to retain it, you may request the deletion of your personal information.
• Right to Object to Processing: In certain circumstances, you may object to the processing of your information.
• Right to Data Portability: Where applicable, you may request your information in a structured digital format.
• Right to Withdraw Consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, contact our 24/7 live chat support or reach us by email. We will process your request as quickly as possible.

fbv77 is fully committed to keeping minors away from gambling. Our services are intended only for individuals aged 21 and above.

We do not intentionally collect information from anyone under the age of 18. If such information reaches us, we will delete it immediately and close the associated account.

If a parent or guardian believes that a minor is using our platform, please notify our support team immediately.

fbv77 reserves the right to change or update this privacy policy as needed. For any significant changes:

• The "Last Updated" date at the top of the policy will be changed.
• You will be notified by email or through the platform for important changes.
• If you continue using the site after changes are made, you are considered to have accepted the new policy.

We recommend that you review this privacy policy regularly so that you are always informed about the protection of your information.

If you have any questions, complaints, or requests regarding this privacy policy, please contact us in the following ways:

• Live Chat: 24/7 Bengali live chat support — for the fastest assistance
• Email: [email protected]
• Support Hours: 6:00 AM – 12:00 AM BST (UTC+6)

Our data protection team will review your request and respond as quickly as possible. For information on responsible gaming, please visit our Responsible Gaming page.